I try to live with the assumption that people’s actions may be affected by something I’m not aware of. The person walking slow and holding up the line may have a health problem. The cashier who’s not being friendly may be carrying a burden that I can’t see. Sometimes it’s easy to forget this when people don’t meet our expectations, so this video is a good reminder.
[youtube=http://www.youtube.com/watch?v=JlRK1vqcuvg&fs=1&hl=en_US]